How We Collect Personal Information from Visitors
Our website address is: ignitecentre.ca.
“Visitor information” is any data that is not personally identifiable, including country, device used, referring/exit pages, time on page and other such information that allows us to improve our user experience and business services.
“Personal information” includes any information which personally identifies or is connected to a specific person, such as name, email, phone number and photos/avatars.
Personal Information via our Registration Page and Email
IgniteCentre.ca collects visitor data in aggregate, but does not track personal data. You cannot be identified in this tracking. The exception to this is if you request information from us via email or use the registration page. We require the use of your personal information (name, email, etc) to respond to your request and answer any questions or concerns. We do not store this information longer than is absolutely needed for customer service. The registration information you submit is transferred to our secure servers and is used in our student management systems.
You have the right to learn how your personal information is being stored, update your contact information or have your information removed as outlined in the “What are Your Rights” section below.
How We Use the Data
If you are accessing the ignitecentre.ca website, we automatically collect the same standard visitor information as most online businesses.
Ignite Centre for eLearning uses Google Analytics to track the flow of website visitors throughout the site, and other non-identifiable metrics in accordance with the Google Privacy and Terms found here:
Cookies and Log Files
If you would like to clear the cookies being stored on your browser, or access our website with third-party cookies disabled, please follow the instructions in your individual browser options. These options may include a DNT (Do Not Track) setting that tells your browser not to track your browsing.
For more detailed information about cookie management, visit your browser’s respective website such as this one for Google Chrome: https://support.google.com/chrome/answer/95647.
We may collect certain visitor information about your device, such as the operating system, browser, language preference, operating system, device model and manufacturer. We use this information to ensure our website is accessible and responsive across multiple platforms. How much data we collect depends on your device type and settings/preferences, while accessing our website.
Sharing of Information
We share certain aggregate, non-identifying information with our internal team to discuss how users are responding to our website layout, offers and events. We do not sell your personal information for monetary or other consideration, or share it with third parties.
How Long the Data is Stored
All Google Analytics data is non-identifiable and will be stored for up to 5 years. Your personal information provided to us from the Contact page on our website will be stored for 2 years from the last date of contact. In the event of the sale or acquisition of Ignite Centre for eLearning, we will notify visitors on our website or through email and ensure the confidentiality of personal information in accordance with this policy.
We use commercially reasonable measures to protect your data against unauthorized access, including shielding your personal data from non-essential employees. Our website uses secure SSL and the transmission of all site data is encrypted. In addition, we follow standard safety protocols regarding incident response and data breach notification processes.
What are Your Rights?
Each country has set of privacy laws that ensure members have control over the collection and usage of their personal information. Ignite Centre for eLearning takes these privacy and data protection rights very seriously and welcomes your questions and concerns.
You can contact us at firstname.lastname@example.org to:
- Learn more about how your data is being used, stored, processed and shared
- Update inaccurate or out-of-date information
- Have your personal data removed
- Opt out of any communication or marketing
- Request further information about this policy and its safeguards
We will respond in a timely manner to explain, correct, or remove data at your request.