Ignite Centre Privacy Policy

At Ignite Centre for eLearning, the privacy of our visitors is extremely important to us. This privacy policy document outlines the types of personal information received and collected by this site and how it is used. The terms “you,” “your” and “user” refer to the visitors or customers on our website. The terms “we,” “us,” and “our” refer to Ignite Centre for eLearning.

By using this website, you consent to the data collection and use practices described in this privacy policy. This privacy policy may be modified from time to time to reflect changes in the law or our services. We encourage you to review this policy frequently and remain informed about any changes.

How We Collect Personal Information from Visitors

Our website address is: ignitecentre.ca.

“Visitor information” is any data that is not personally identifiable, including country, device used, referring/exit pages, time on page and other such information that allows us to improve our user experience and business services.

“Personal information” includes any information which personally identifies or is connected to a specific person, such as name, email, phone number and photos/avatars.

Personal Information via our Registration Page and Email

IgniteCentre.ca collects visitor data in aggregate, but does not track personal data. You cannot be identified in this tracking. The exception to this is if you request information from us via email or use the registration page. We require the use of your personal information (name, email, etc) to respond to your request and answer any questions or concerns. We do not store this information longer than is absolutely needed for customer service. The registration information you submit is transferred to our secure servers and is used in our student management systems.

You have the right to learn how your personal information is being stored, update your contact information or have your information removed as outlined in the “What are Your Rights” section below.

By contacting us, you are agreeing to allow Ignite Centre to collect your personal information for the limited purposes of customer service, following the guidelines in this privacy policy.

How We Use the Data

If you are accessing the ignitecentre.ca website, we automatically collect the same standard visitor information as most online businesses.

Google Analytics

Ignite Centre for eLearning uses Google Analytics to track the flow of website visitors throughout the site, and other non-identifiable metrics in accordance with the Google Privacy and Terms found here:

https://policies.google.com/technologies/partner-sites.

We use cookies to store information about visitors preferences, record user-specific information on which pages the user accesses or visits, customize webpage content based on visitor browser type, or other information that the visitor sends via their browser.

Cookies and Log Files

Ignite Centre for eLearning makes use of cookies and log files to analyze how you interact with our website and improve the way we offer our business services. This information is not personally identifiable, and includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track visitor movement around the site, and gather demographic information.

If you would like to clear the cookies being stored on your browser, or access our website with third-party cookies disabled, please follow the instructions in your individual browser options. These options may include a DNT (Do Not Track) setting that tells your browser not to track your browsing.

For more detailed information about cookie management, visit your browser’s respective website such as this one for Google Chrome: https://support.google.com/chrome/answer/95647.

Device Information

We may collect certain visitor information about your device, such as the operating system, browser, language preference, operating system, device model and manufacturer. We use this information to ensure our website is accessible and responsive across multiple platforms. How much data we collect depends on your device type and settings/preferences, while accessing our website.

Sharing of Information

We share certain aggregate, non-identifying information with our internal team to discuss how users are responding to our website layout, offers and events. We do not sell your personal information for monetary or other consideration, or share it with third parties.

How Long the Data is Stored

Data Storage

All Google Analytics data is non-identifiable and will be stored for up to 5 years. Your personal information provided to us from the Contact page on our website will be stored for 2 years from the last date of contact. In the event of the sale or acquisition of Ignite Centre for eLearning, we will notify visitors on our website or through email and ensure the confidentiality of personal information in accordance with this policy.

Data Security

We use commercially reasonable measures to protect your data against unauthorized access, including shielding your personal data from non-essential employees. Our website uses secure SSL and the transmission of all site data is encrypted. In addition, we follow standard safety protocols regarding incident response and data breach notification processes.

What are Your Rights?

Each country has set of privacy laws that ensure members have control over the collection and usage of their personal information. Ignite Centre for eLearning takes these privacy and data protection rights very seriously and welcomes your questions and concerns.

You can contact us at info@ignitecentre.ca to:

Learn more about how your data is being used, stored, processed and shared
Update inaccurate or out-of-date information
Have your personal data removed
Opt out of any communication or marketing
Request further information about this policy and its safeguards

We will respond in a timely manner to explain, correct, or remove data at your request.

This Privacy Policy was last updated on May 22, 2021.

I am grateful for all the amazing teachers that are always here to help.

I would like to celebrate that i lasted almost a whole month without getting frustrated at the school work, this is a perfect amount of school work so it’s not overwhelming. 👏👏

Evin B, Student

Mr. Klassen and Ms. Krammer are wonderful and super nice. They always help me whenever I need help, Even though I ask lots of questions. I can admit that this is the best online high school experience I have ever had.

Ahmad Q, Student

I am grateful for my teacher Ms. Bell because she is the most understanding and comforting teacher i’ve ever had.

Roam W, Student

Nia Blanchette, Parent (Via Facebook page)

I’m grateful that my teachers are always there to help and encourage my success …

Ashlyn S, Student

Today is my first day and I love it already!

Daniya M, Student

I enjoyed this course. Mrs. Krammer is a great teacher and, class discussions were fun

CALM , Student

I liked the classes. They were interactive, and well done.

I found the pacing of the coursework good.

English, Student

Teachers believed in me, to the point I was asked to speak at an assembly. I felt like I was actually smart for once.

The teachers are friendly and welcoming.

Getting Ignited Online Orientation, Student

The teachers and staff were very understanding of life problems and what not and helped me stay on track. Every time something came up that set me back I was encouraged to continue trying my best and they helped me figure out a plan for finishing the course on time.

Math, Student

It’s very nice to be able to learn at my own pace, but still have structure and guidance when I need it.

Ignite is very different than any other online schools that I have attended in. With Ignite I feel a sense of belonging to the school, as if I am part of a community where I know people. Not before in my life, have I attended any in-person or online school that have made me feel more engaged.

Grade 12 , Student

Assignments were very engaging.

The best part: All of my 30-1 live classes. Mr. Johnson is amazing and never failed to create a comforting, happy and fun workspace space. I would always look forward to English class which is not something that can not be said for most high school classes. I’m gonna miss it!!

Everyone has been super kind and helpful. I never feel ashamed to reach to ask questions.

Thank you for providing a safe, welcoming environment!

Ignite is an online schooling which is challenging but the teachers are very supportive in you getting the education you need, and the teachers are very accessible when you need help with your work.

Adult , Student

We have had a great year with Ignite home education !! Great support system . Excellent staff !!

Home Education Parent, Student

I had a great experience with Ignite. I was very fortunate to have very supportive teachers; they encouraged me and helped me when I had difficulty with the class content by making themselves available to address them in a one to one basis.

Their disposition and respectful approach to my personal challenges made it possible for me to succeed in passing the course. I highly recommend.

As far as adapting traditional education to an online only school this team is rocking it! The staff and admin are incredibly talented, and their teachers are super hardworking. They’re understanding of an adult schedule as I was working the entire time I was upgrading.

High School , Student

I really enjoyed my time working with Stephanie in particular. She was the most supportive and hardworking person I think I’ve ever met. It was always made easy for me to ask any of my teachers for anything, including scheduling, one on one time to talk about long term goals or class content.

What I’ve learned and experienced from here has helped me a lot. I met a great community of people, awesome teachers, and many opportunities for classes. Everyone in this school is very encouraging and it shows a lot from the teachers of this school.

I am a senior and I love spending my time with the teachers in the cafe, and in classes. I recommend anyone who prefers online to register here 🙂

Every staff member, and teacher made this transition easy and doable. My daughter is enjoying her classes so much that she wants to remain apart of it throughout her senior years. She’s completing grade 10 and said to me this morning, that she is enjoying the classes so much that she look forward to it each day.

I want to thank the Ignite Centre for eLearning for making learning enjoyable once again for my daughter, for making her feel apart of this family and for the many assistance extended from the Principal office, the Finance Department and the fine educated teachers.

The staff and teachers here are very kind and helpful. I took a few courses at Ignite in 2021-2022 semester for completing university admission requirements and I found the courses very concise and easy. I also had the pleasure of being a member of the student council at Ignite, and as a matter of fact I had the best schooling experience of my academic life with Ignite.

With ignite there is a feeling of community and belonging that I have never ever felt toward any other school that I have attended at. Not to mention, the teachers and the principle are such amazing and supportive souls.

Shout out to Ms. Hancox, Ms. Lauman, Ms. Krammer, Mr. Johnson, Ms. Chalk and Ms. Ishaque who have been extremely supportive throughout my upgrading. will definitely recommend to anyone who is looking to take a few courses online.

I have been very happy and satisfied with upgrading my English course at Ignite centre for e-learning. The staff are really nice and supportive. My English teacher does everything in her ability to help me become successful in this class. Recommend to anyone looking for online schooling. Keep being great

Support and compassion are the first words that come to mind as I create this review. My son is soaring to new heights with Ignite and I am so very proud of him.

High School , Parent

The Staff truly care about each student. They cater for each individual and are wonderful to parents. I highly recommend Ignite as the eLearning school of choice.

Ignite is an amazing online school and I’m very glad that my daughter joined this year. I would recommend this school to everyone, the teachers are wonderful and caring. As an online school my daughter got the same experience as attending school such as the knowledge she got and the experience.

When she would miss a class the teachers were very understanding and would send her the recording. Overall I would 100% recommend Ignite to everyone.

Very easy to give Ignite Centre for eLearning a five star review. Our teenage son started with Ignite in the fall of 2021 already a full year behind. His unique learning challenges were addressed right away.

The staff at Ignite are caring and truly want your child to succeed. Our sons confidence grew substantially and I am extremely proud of not only him but of the online school as well. They have amazing resources and are easily accessible.

Ignite Centre has given us our son back and I am so very happy to have registered him with their program. Absolutely with no doubt in my mind this was the best educational decision we have ever made.

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Privacy Policy